The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

2 or more Inboxes?

Discuss ClearContext AutoFile and the ClearContext Scorecard here. New to ClearContext Online? Start here.

Moderator: ClearContext Support

2 or more Inboxes?

Postby KeithB » Wed Feb 09, 2011 12:04 pm

I have several email accounts and in Outlook 2010 they each have their own Inbox. How do I get this app to deal with the 2nd, 3rd, etc Inboxes?
KeithB
 
Posts: 3
Joined: Wed Feb 09, 2011 11:59 am

Re: 2 or more Inboxes?

Postby Scott - CC Support » Wed Feb 09, 2011 1:36 pm

ClearContext can only actively manage one inbox. You can, however, perform many CC functions in all Outlook folders.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

Re: 2 or more Inboxes?

Postby KeithB » Wed Feb 09, 2011 1:50 pm

Then how can I tell it to use Inbox #2 instead of Inbox #1. So far I am not finding this app of much value. My rules still handle 99% and CC is not picking up that last 1%...
Keith Barrows
ASPInsider
http://sol3.net
KeithB
 
Posts: 3
Joined: Wed Feb 09, 2011 11:59 am

Re: 2 or more Inboxes?

Postby Scott - CC Support » Wed Feb 09, 2011 2:21 pm

CC actively manages the primary, default inbox. Designate this in Account Settings in Outlook.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

Re: 2 or more Inboxes?

Postby KeithB » Wed Feb 09, 2011 2:48 pm

The primary is my corp exchange account. The inbox I want watched is a POP3 account and if I change the primary to the POP3 then all the corp email will dump into that inbox as well - if I understand Outlook right...
Keith Barrows
ASPInsider
http://sol3.net
KeithB
 
Posts: 3
Joined: Wed Feb 09, 2011 11:59 am

Re: 2 or more Inboxes?

Postby ClearContext Support » Wed Feb 09, 2011 9:42 pm

In Outlook 2010, using the Change Folder button on the Account Settings dialog you should be able to configure Exchange to continue to deliver to your Exchange OST file while setting your POP account as primary.
ClearContext Support
 
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm


Return to ClearContext AutoFile and Scorecard Support

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests

cron