The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

Auto-assigning topics to 'on behalf of' email addresses

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

Moderator: ClearContext Support

Auto-assigning topics to 'on behalf of' email addresses

Postby Phil » Fri Nov 07, 2008 2:51 pm


I received an email headlined with the following sender:

LEGOLAND Windsor [] on behalf of LEGOLAND Windsor []

To my "Marketing by name" rule I added and

To my "Marketing by domain" rule I added

All were copy-and-pasted to avoid keying errors.

None of these set the topic on the email when applying either the individual rules or the complete set. Any thoughts or suggestions?



Running Outlook 2003 SP3 with ClearContext 4.5.1.
Posts: 3
Joined: Tue Nov 07, 2006 12:10 pm

Re: Auto-assigning topics to 'on behalf of' email addresses

Postby Scott - CC Support » Fri Nov 07, 2008 3:17 pm

I don't expect that rule to pick up "on behalf of" email addresses. It reads the actual sender only.
Scott - CC Support
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

Return to ClearContext Professional Features & Support


  • Related topics
    Last post

Who is online

Users browsing this forum: No registered users and 1 guest