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Average Replies Sent Per Day: 0 (But I do reply to emails!)

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Average Replies Sent Per Day: 0 (But I do reply to emails!)

Postby zirconiums » Tue Mar 06, 2012 1:36 pm

My online scorecard is showing a red dot and score of "0" for "Average Replies Sent Per Day".

But I _do_ reply to emails! :)

Other statistics seem to be displaying correctly.
zirconiums
 
Posts: 1
Joined: Wed Jan 02, 2008 8:31 am
Location: Phoenix, AZ

Re: Average Replies Sent Per Day: 0 (But I do reply to emai

Postby ClearContext Support » Tue Mar 06, 2012 6:32 pm

Looking at your stats, I do see that you did have reply data until about the end of January. Have you made any changes to your Outlook configuration since then? Also, do you have more than one email account configured in your Outlook. The current version only fully records the stats correctly for the primary email account.
ClearContext Support
 
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