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ClearContext Slow to Load when Outlook opens

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

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ClearContext Slow to Load when Outlook opens

Postby pfavara » Mon May 31, 2010 6:59 pm

When I open up Outlook, it seems like ClearContext is taking too long to load. Usually averages about 1 min and 40 secs. This started happening a month ago. Any advice on how I can remedy this? Thanks.
pfavara
 
Posts: 11
Joined: Thu Mar 20, 2008 6:15 pm

Re: ClearContext Slow to Load when Outlook opens

Postby ClearContext Support » Mon May 31, 2010 7:26 pm

Assuming you are on Exchange, this could indicate a problem with your connection to your Exchange server. Adding the IP address of your Exchange server to your hosts file may resolve the issue. If you are unfamiliar with the hosts files, go to ClearContext > About > Email Support and send us that email along with the IP address of your Exchange server.
ClearContext Support
 
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Joined: Wed Jan 09, 2008 1:52 pm


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