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Created new folder not showing in file list

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Created new folder not showing in file list

Postby myneek » Tue Dec 11, 2012 6:36 am

I created a new folder in my mail exchange mailbox and a pst and neither are showing up in clear context. All orginal folders are but not the new ones.

Any ideas?
myneek
 
Posts: 4
Joined: Fri Feb 24, 2012 3:40 am

RESOVLVED: Created new folder not showing in file list

Postby myneek » Tue Dec 11, 2012 6:48 am

Resolved: Set "Root Folder" to / and uncheck File all messages to root folder
myneek
 
Posts: 4
Joined: Fri Feb 24, 2012 3:40 am

Re: Created new folder not showing in file list

Postby ClearContext Support » Tue Dec 11, 2012 9:35 am

Glad to hear you figured out the problem. It sounds like you may be using the TWC/MYN version of ClearContext, where filing to a single folder is the default configuration out of the box.
ClearContext Support
 
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