The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

Creating CC folders as top level folders in a pst file

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

Moderator: ClearContext Support

Creating CC folders as top level folders in a pst file

Postby rcollings » Wed Nov 14, 2007 5:04 am

I have just tried to create my primary CC folders as the top level folders in a pst file.

I created a pst file and gave it a name 'Active Folders'

I then tried set the (primary) Message Store to point to this:
* I selected the Active Folders pst file in the drop down
* I entered / into the 'Location of the Clear Context Topic folders' field
* Clicked OK

and got an error message.

I ended up entering a folder name 'Current' into the 'Location of the Clear Context Topic folders' box - so Clear Context is now creating all my CC folders two levels down.

As I only intended to use this pst file for my Clear Context folders, there is an element of redundancy here. It means I have to open up an extra level of folder every time I want to navigate to my Clear Context folders

Is there a way round this?

Thanks
Richard
London, UK
CC V6.0.1+ Outlook 2010 + Windows 7 + POP3
rcollings
 
Posts: 248
Joined: Sat Nov 10, 2007 2:36 pm

Postby brad » Wed Nov 14, 2007 10:18 am

The root of a PST file cannot be used as the primary Topic folder store at this time.
Brad Meador
brad
 
Posts: 2161
Joined: Wed Jun 16, 2004 5:35 pm

Postby rcollings » Wed Nov 14, 2007 10:25 am

Hey ho. Not a big deal but it would be nice to be able to do this.

Thanks
Richard
London, UK
CC V6.0.1+ Outlook 2010 + Windows 7 + POP3
rcollings
 
Posts: 248
Joined: Sat Nov 10, 2007 2:36 pm


Return to ClearContext Professional Features & Support

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: Google [Bot], MSN [Bot] and 1 guest