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Creating Email from Task

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Creating Email from Task

Postby subseaguy » Tue Oct 07, 2008 11:16 am

I want to be able to create an email from a task so the thread connectivity is maintained. If the task was created from an email, it is no problem. I just open the email embeded in the task and go from there. The problem is a task created outside an existing thread. Any thoughts?
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Re: Creating Email from Task

Postby ClearContext Support » Tue Oct 07, 2008 11:39 am

In this case, link the task and email at the Topic level and use the Dashboard for viewing all related items.
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Re: Creating Email from Task

Postby subseaguy » Tue Oct 07, 2008 12:22 pm

Will that link the topic thread also?
subseaguy
 
Posts: 25
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Re: Creating Email from Task

Postby ClearContext Support » Tue Oct 07, 2008 12:41 pm

There is no way to create a link between a stand-alone task and a new email such that the two both appear in MessageContext. However, when you assign the same Topic to both you may open that Topic in the Dashboard and see threaded messages for all email with that Topic along with tasks and appointments with the assigned Topic.
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