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Defer is not setting reminders or moving messages

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

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Defer is not setting reminders or moving messages

Postby pmedley » Thu Jan 11, 2007 1:56 pm

Defer used to work, but, after a recent upgrade to Exchange Server 2003 at work (at least this is when I noticed the problem), defer no longer works.

I have ClearContext 3.0.5 on a Windows XP SP2 box. In Outlook 2003, after clicking the defer button, I get the pop up asking how long to defer, but nothing happens after I select the amount of time to defer.
pmedley
 
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Postby brad » Thu Jan 11, 2007 3:26 pm

Please go to ClearContext > About, click Email Support, and send me the detail in that email. Reference this thread when you do so. This will give me additional information about your environment. Thanks.
Brad Meador
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Postby brad » Thu Jan 11, 2007 3:36 pm

Some additional questions - does this happen on all messages? Are you trying to Defer a non-mail item such as an appointment or task request?
Brad Meador
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Joined: Wed Jun 16, 2004 5:35 pm


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