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Delegate Does not bring over new data

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Delegate Does not bring over new data

Postby dgajewsky » Wed Mar 16, 2011 5:11 am

If I use the Delegate function when sending an email the new task created is a copy of the email before I reply with my instructions. This is not helpful if I view the task on my PDA then the only text is the original message and not the text of the delegation. For example I get an email and it says there is a problem, I delegate and instruct someone that they should contact person x then contact person y, afterward they should dance in circles. But if the text is not in the message I can not ask them what they did complete as the information regarding my instructions is only in the reply/forwarded message and not the task.
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Re: Delegate Does not bring over new data

Postby ClearContext Support » Wed Mar 16, 2011 9:53 am

This is a limitation due to the timing of the creation of the task. When on your PC, use MessageContext on the task to open the latest email in the conversation and view your instructions.
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