by dgajewsky » Wed Mar 16, 2011 5:11 am
If I use the Delegate function when sending an email the new task created is a copy of the email before I reply with my instructions. This is not helpful if I view the task on my PDA then the only text is the original message and not the text of the delegation. For example I get an email and it says there is a problem, I delegate and instruct someone that they should contact person x then contact person y, afterward they should dance in circles. But if the text is not in the message I can not ask them what they did complete as the information regarding my instructions is only in the reply/forwarded message and not the task.