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Filing Messages

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

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Filing Messages

Postby Tbarker » Mon Feb 20, 2012 9:32 pm

I am a beginner with this software. I understand the project model, but I use a slightly different process. I save emails by different accounts. I have several hundred accounts. Is there a way to have the Clear Context software only process by email address versus subject matter, thread/topic. Any help is appreciated.
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Re: Filing Messages

Postby ClearContext Support » Tue Feb 21, 2012 10:14 am

There is no way to force filing by sender. However, the filing suggestions are strongly associated with the sender of the message . If you consistently file by sender to specific folders, ClearContext will learn that pattern and should provide filing suggestions that are correct most of the time.
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