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Incorrect Suggestion to file

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Incorrect Suggestion to file

Postby remco.vaal » Fri Jan 22, 2010 8:04 am

I have a situation where I have a lot of email with the same email address, but the subject differ.

In this case Clear Context will remember the last folder I assigned to an email for this email address. But (becasue a different subject) It should be filed to another folder. Why does CC suggest the wrong foleder?
remco.vaal
 
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Re: Incorrect Suggestion to file

Postby Scott - CC Support » Fri Jan 22, 2010 1:35 pm

ClearContext makes folder suggestions based on frequency and most recently filed by project. You should see the same suggestions for different messages from the same sender. Is this the behavior you are seeing?

We may implement suggestions based on a content (subject, body, etc) in a future release.
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Re: Incorrect Suggestion to file

Postby remco.vaal » Wed Feb 03, 2010 12:25 am

attached I have add to screenshot of this problem.

A mail wherefore I have filled many messages has a wrong suggestion (the suggestion I have used for the message I filled before) see "example of wrong suggestiong" and the folder here the rest of this conversation is filled to "last mail filled to different folder
Attachments
last mail filed to different folder.jpg
last mail filed to different folder.jpg (58.28 KiB) Viewed 4259 times
example of wrong suggestion.jpg
example of wrong suggestion.jpg (118.61 KiB) Viewed 4259 times
remco.vaal
 
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Re: Incorrect Suggestion to file

Postby ClearContext Support » Wed Feb 03, 2010 10:44 am

Remco:

The problem is that ClearContext doesn't recognize "DS:" as a valid prefix, so we see the two messages you show below as part of two different threads. What does DS stand for?
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Re: Incorrect Suggestion to file

Postby remco.vaal » Thu Feb 04, 2010 8:16 am

DS is another (local) prefix for Forward (FW). Some user use their local language for the prefix for reply and forward, like this!

I use the english one, but these text depends on the setting of the sender!
remco.vaal
 
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Re: Incorrect Suggestion to file

Postby ClearContext Support » Thu Feb 04, 2010 10:40 am

Is there another equivalent to RE in this language as well? Thanks.
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