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Outlook crashes on install

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Outlook crashes on install

Postby Jbranch » Fri May 13, 2011 6:52 am

I updated from XP to Windows 7 (64) and from Outlook 07 to 2010. After installing ClearContext Outlook won't completely load before freezing and shutting down. I cannot run Outlook without disabling ClearContext. My Active Add-ins are:

AVG Addin for MS Outlook
Microsoft Exchange Add-in
OneNote Notes About Outlook Item
Outlook Change Notifier
Posts: 2
Joined: Thu Jul 15, 2010 6:17 am

Re: Outlook crashes on install

Postby ClearContext Support » Fri May 13, 2011 10:14 am

I would recommend going through the steps in our troubleshooting guide:


In particular:

1) try disabling your other addins
2) perform Outlook data file maintenance:
3) run the Office diagnostics, by opening Programs in Windows Control Panel, highlight Office 2010 and click Repair

If those steps or the troubleshooter don't solve the problem, please email us at
ClearContext Support
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm

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