The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

Outlook Mailbox Icon Error

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

Moderator: ClearContext Support

Outlook Mailbox Icon Error

Postby acolic » Fri Mar 04, 2011 8:17 am

Hi,

when I select the mailbox icon at the top of the Outlook tree I get an error that:

"unable to display folder, path not found"

How do I get rid of this error so I can see the ClearContext stats.

Thanks
acolic
 
Posts: 2
Joined: Fri Sep 24, 2010 11:25 am

Re: Outlook Mailbox Icon Error

Postby Scott - CC Support » Fri Mar 04, 2011 10:01 am

ClearContext does not manipulate the view in the Outlook folder that you are trying to open. View ClearContext stats by pressing the More button at the bottom of the Dashboard or by selecting from the ClearContext menu.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

Re: Outlook Mailbox Icon Error

Postby acolic » Fri Mar 04, 2011 10:36 am

ClearContext used to provide a view in that area that showed one concise view of my e-mails, tasks etc.
acolic
 
Posts: 2
Joined: Fri Sep 24, 2010 11:25 am

Re: Outlook Mailbox Icon Error

Postby Scott - CC Support » Fri Mar 04, 2011 11:50 am

You're referring to the v4 Dashboard. It has been replaced with the summary and project tabs in the sidebar.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm


Return to ClearContext Professional Features & Support

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 2 guests

cron