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Splash Screen does not "go away"

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Splash Screen does not "go away"

Postby gardar » Sun Feb 07, 2010 9:41 am

I am running 5.0.2 and once in a while when I start Outlook (using 2007) the ClearContext splash screen does not go away. I can generally fix this by closing and restarting Outlook, but this is rather annoying

Is there anyway to disable the splash screen or do you have a "fix" for this problem?

Posts: 6
Joined: Sun Nov 19, 2006 9:37 am

Re: Splash Screen does not "go away"

Postby Scott - CC Support » Sun Feb 07, 2010 9:43 pm

Initially this sounds like either corruption within your environment or a conflict with another add-in:

1. Try running Help > Diagnostics from within Outlook.
2. If that doesn't help, run SCANPST against your mail file(s)
3. If that doesn't help, disable your other add-ins and see if the issue is resolved.

Please let us know the results.
Scott - CC Support
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

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