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Filing in Multiple Folders

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Filing in Multiple Folders

Postby nvt » Fri Apr 02, 2010 8:13 am

I am living in an Exchange environment and a local PST environment
I can enable both and set one as my primary and see the other. I currently have the Exchange with /Sent Items as the root as my default. The PST as the secondary
Unfortunately the secondary store defaults to the root and will *only* show the folders:
- inbox
- archive
- RSS Feed
I want it to default to Sent items or at least see this folder but it does not unless I make it the primary filing destination.
Any way to specify or add folders to the secondary file store

Thanks,
nvt
 
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Re: Filing in Multiple Folders

Postby ClearContext Support » Fri Apr 02, 2010 1:25 pm

In v5.0 ClearContext enables filing to all folders in secondary mail files. There's no way to change this at this time. Thanks for the feedback.
ClearContext Support
 
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Re: Filing in Multiple Folders

Postby nvt » Fri Apr 02, 2010 2:37 pm

Sorry but I am still confused. You say the
>>>filing to all folders in secondary mail files<<<
But I am not seeing *all* the secondary folders - I just see a few folders
- inbox
- archive
- RSS Feed
But do nto see "Sent Items" for example
nvt
 
Posts: 6
Joined: Fri Aug 22, 2008 9:56 am

Re: Filing in Multiple Folders

Postby ClearContext Support » Fri Apr 02, 2010 5:17 pm

The program ignores "special" folders such as Sent Items and Deleted Items but should show all other folders in the mail file. Is this the behavior you are seeing?
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Re: Filing in Multiple Folders

Postby nvt » Sat Apr 03, 2010 7:37 am

Yes - but why ignore "special folders"? Sent items is a default on the filing system and this is where I place all the filed messages....?
nvt
 
Posts: 6
Joined: Fri Aug 22, 2008 9:56 am

Re: Filing in Multiple Folders

Postby ClearContext Support » Sat Apr 03, 2010 9:21 am

Because these special folders are managed by Outlook and do not necessarily behave as a normal folder.
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