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Ability to file original message when replying

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Ability to file original message when replying

Postby pcuritz » Tue Mar 08, 2011 10:08 am

I cannot find the option to file orginal message in the same folder as the reply when I reply to it as described in the on line documentation. Can you advise me where I should find this option? (Using Office 2007)
Also once a task or meeting is created from an email, is it possible to auto file the email to processed mail?
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Joined: Wed Mar 10, 2010 11:14 pm

Re: Ability to file original message when replying

Postby ClearContext Support » Tue Mar 08, 2011 10:38 am

Assuming you are running ClearContext Professional, when replying to a message, select the File button under the header Original Message on the ClearContext section of the reply ribbon. It should remember this setting. If this is not what you are seeing, please attach a screen print of your reply so that we can take a closer look. Thanks.
ClearContext Support
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