The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

Problem with "Jump to filed messages folder"

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

Moderator: ClearContext Support

Problem with "Jump to filed messages folder"

Postby janjdk » Fri Jan 06, 2012 1:03 am


I am using single-folder archiving of all processed mail and that seems to damage the function of the buttom "Folder" which should jump to all messages filed for a specific folder - in stead it just shows the "Processed Mail" folder - without any filter.

How can this be changed?

I am running Outlook 2010 with Danish localization.

Best regards,
Posts: 1
Joined: Fri Jan 06, 2012 12:57 am

Re: Problem with "Jump to filed messages folder"

Postby ClearContext Support » Fri Jan 06, 2012 10:58 am


that is currently how the Jump to Project feature is intended to operate. It can only navigate you to your filed messages, but not change the view in any way.

You may want to change the default view of your Processed Mail folder to group by category so you can see messages together by Project. To do so, click the button above the message list that says "Arrange By: Date" and change it to Categories.
ClearContext Support
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm

Return to ClearContext Professional Features & Support


  • Related topics
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests