The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

Vacation time skews my stats

Discuss ClearContext AutoFile and the ClearContext Scorecard here. New to ClearContext Online? Start here.

Moderator: ClearContext Support

Vacation time skews my stats

Postby yaya » Wed Jul 22, 2009 1:49 am

When I go on a couple week vacation I come back to find my stats in the toilet, and they stay that way for a couple weeks until I can get enough work time behind me. Shouldn't there be a way to exclude a specific time period in the stats to keep this from happening?

thanks,
yaya
 
Posts: 2
Joined: Wed Jul 22, 2009 1:46 am

Re: Vacation time skews my stats

Postby Scott - CC Support » Wed Jul 22, 2009 8:48 am

Thanks for the feedback. The ability to exclude dates is on our features wishlist for future consideration. In the meantime, the statistics will right themselves over time as you continue to use the product.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

Re: Vacation time skews my stats

Postby yaya » Wed Jul 22, 2009 1:03 pm

OK, thanks for letting me know. It will be a great feature once implemented.
yaya
 
Posts: 2
Joined: Wed Jul 22, 2009 1:46 am

Re: Vacation time skews my stats

Postby InboxSanity » Thu Jul 08, 2010 2:14 pm

Can you trigger the 'exclusion' of dates from the Out Of Office notification? I have days or half days when I am in public, webcast meetings and am only trolling blackberry in case my team sends me talking points, but NOT responding to the approx 160 emails I will get while at the meeting. I do put up an OOO saying that I am in all day meetings locally and to call others on my team if they need an immediate response.

Using the OOO would work for excluding days *as well as times during the day* from stats counting would be a great idea.

-=InboxSanity=-
InboxSanity
 
Posts: 4
Joined: Fri Jun 04, 2010 5:51 pm

Re: Vacation time skews my stats

Postby ClearContext Support » Thu Jul 08, 2010 2:19 pm

Thanks for the suggestion.
ClearContext Support
 
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm

Re: Vacation time skews my stats

Postby ThirlwallAssociates » Mon Apr 16, 2012 5:20 am

Has there been any progress on this? It would be very useful.
ThirlwallAssociates
 
Posts: 1
Joined: Mon Mar 19, 2012 11:45 am

Re: Vacation time skews my stats

Postby ClearContext Support » Tue Apr 17, 2012 9:33 am

I'm afraid we have no progress to report on this issue.
ClearContext Support
 
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm


Return to ClearContext AutoFile and Scorecard Support

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests

cron