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Original Message is being autofiled

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Original Message is being autofiled

Postby Marty Parker » Sun Aug 05, 2012 12:48 pm

Just in the past week, when I reply to a message, the original message is autofiled in the Project folder. Also, if I choose a message from the sent folder and reply all, that sent message gets moved to project folder. (Note: Sent messages are not in project folder since I'm using Office 365, but not as my primary e-mail account, so just goes to Sent.)

What can I do to leave the original message in it's original folder (Inbox, Sent, etc.)?

Thanks,

Marty Parker
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Re: Original Message is being autofiled

Postby ClearContext Support » Mon Aug 06, 2012 5:21 pm

The filing of the original message is controlled by the button labeled "File" underneath "Original Message" in the toolbar. To stop filing the original message, click this button so that it is not highlighted. This setting is remembered for future messages.
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Re: Original Message is being autofiled

Postby Marty Parker » Wed Aug 08, 2012 9:23 am

ClearContext Support wrote:The filing of the original message is controlled by the button labeled "File" underneath "Original Message" in the toolbar. To stop filing the original message, click this button so that it is not highlighted. This setting is remembered for future messages.


Where is the "Original Message" in the toolbar?

I don't see that option in my toolbar. I'm on Version 5.4.5 Professional running Outlook 2010.

Thanks.
Marty Parker
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408-420-5539
marty@parkerbiz.com
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Re: Original Message is being autofiled

Postby ClearContext Support » Wed Aug 08, 2012 11:56 am

Are you looking in the toolbar in the window while composing a message? It is located there and not the main toolbar of the Outlook window.
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Re: Original Message is being autofiled

Postby Marty Parker » Wed Aug 08, 2012 4:11 pm

ClearContext Support wrote:Are you looking in the toolbar in the window while composing a message? It is located there and not the main toolbar of the Outlook window.


Thank you!!!! Exactly.

Appreciate the help.
Marty Parker
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408-420-5539
marty@parkerbiz.com
Marty Parker
 
Posts: 13
Joined: Thu Jan 26, 2006 2:05 pm
Location: Califormia SF Bay Area

Re: Original Message is being autofiled

Postby henry22 » Wed Aug 15, 2012 10:05 pm

ClearContext Support wrote:Are you looking in the toolbar in the window while composing a message? It is located there and not the main toolbar of the Outlook window.


Where exactly is it located? I am having issues finding it.

Thanks
Henry
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Re: Original Message is being autofiled

Postby ClearContext Support » Thu Aug 16, 2012 6:45 am

The is on the ClearContext toolbar presented when you are replying to a message. Attached is a screenshot of what you would see in Outlook 2007/2010 when replying to a message.
Attachments
Capture.PNG
Capture.PNG (21.83 KiB) Viewed 5606 times
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