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HELP SLOW STARTING OUTLOOK SINCE CLEARCONTEXT INSTALED

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HELP SLOW STARTING OUTLOOK SINCE CLEARCONTEXT INSTALED

Postby cvillar.nexiad » Mon Oct 10, 2011 5:10 am

Hi,
last week we purchase 4 clearcontext licenses and since we installed the plugin outlook is very slow (2-3 minutes) oppening.....
The clearcontext welcome screen it's frozen for a 3 minutes...

WE use outlook 2007 and exchange 2007 through https connection.

please any help?

thanks in advance.
cvillar.nexiad
 
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Joined: Mon Oct 10, 2011 4:58 am

Re: HELP SLOW STARTING OUTLOOK SINCE CLEARCONTEXT INSTALED

Postby ClearContext Support » Mon Oct 10, 2011 1:38 pm

Performance problems are often caused by either a corrupt datafile, or one that is too large. Please try the tips here:

http://www.clearcontext.com/help/performance.html

If you continue to have problems, you can contact us directly by going to the ClearContext About screen and pressing the Email Support button.
ClearContext Support
 
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Re: HELP SLOW STARTING OUTLOOK SINCE CLEARCONTEXT INSTALED

Postby drakulon » Sat Nov 03, 2012 8:06 pm

I am having issues with ClearContext installed with Outlook 2010 (32 bit) on Windows 7. It loads but it is VERY slow. The CPU spikes to 25 % and it I have to wait 8 minutes before it is ready.
drakulon
 
Posts: 1
Joined: Sat Nov 03, 2012 8:00 pm

Re: HELP SLOW STARTING OUTLOOK SINCE CLEARCONTEXT INSTALED

Postby ClearContext Support » Mon Nov 05, 2012 9:04 am

Sorry to hear that things were running slowly for you. If running SCANPST as described in the link previously posted didn't help, feel free to contact us by going to the ClearContext->Help screen in the product and creating a support request.
ClearContext Support
 
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