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ClearContext crashes on Outlook 2013

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ClearContext crashes on Outlook 2013

Postby ianjirka » Wed Dec 12, 2012 3:51 pm

ClearContext looks interesting to me as a GTD user and I'm evaluating it. Unfortunately, every time I switch from the Calendar view to the Mail view, outlook crashes in the ClearContext.dll .

Do you have a timeline for supporting Outlook 2013?

Thanks,

-Ian
ianjirka
 
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Re: ClearContext crashes on Outlook 2013

Postby ClearContext Support » Thu Dec 13, 2012 9:01 am

While there are a handful of issues known for Outlook 2013, we are not seeing any reports of instability specific to Outlook 2013. You may want to try scanning your mail files for errors as described in step 1 here: http://www.clearcontext.com/help/performance.html

If that doesn't help, can you see if a crash file is generated as described here?
how-to-collect-a-crash-file-t1776.html

We hope to release an update in the next few months to fully support Outlook 2013.
ClearContext Support
 
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