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Emails not being saved to correct Outlook folder

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Emails not being saved to correct Outlook folder

Postby marciat » Fri Jan 11, 2013 12:30 pm

When creating an email and select the outfolder the email should be saved to when it is sent, the email goes only to the sent Outlook folder, not the project folder than was selected.
marciat
 
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Re: Emails not being saved to correct Outlook folder

Postby ClearContext Support » Fri Jan 11, 2013 1:56 pm

While composing your message, make sure that the "File this email" button is pressed down. Otherwise, while a project will be assigned to the message conversation, the sent message will remain in the sent items folder instead of being filed to the project folder.
ClearContext Support
 
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