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Run Stats on a Shared Mailbox

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Run Stats on a Shared Mailbox

Postby CQBDude » Fri Jun 27, 2014 10:14 am

In Outlook 2013, I have 'my mailbox' as the primary, but I want to run 'Email Stats' to poll results on a secondary shared mailbox that I have mounted in Outlook.

I cant uncheck the primary mailbox in the options, but I can select the secondary mailbox, but that's then going to pull data on both mailboxes I would think.

Can this be done?
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Joined: Fri Jun 27, 2014 10:08 am

Re: Run Stats on a Shared Mailbox

Postby ClearContext Support » Fri Jun 27, 2014 5:23 pm

To have ClearContext record stats on only your secondary mailbox, you would need to go into your Outlook Accounts page and set the secondary mailbox to be your default in both the mail account and data file tabs. You would then be able to disable your main mailbox within ClearContext. However, you will probably run into some inconvenient side effects to having this shared mailbox set as your default in Outlook though.
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