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What exactly does, defer & follow up do?

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What exactly does, defer & follow up do?

Postby OutsideMyWindow » Tue Mar 08, 2016 6:15 pm

1. What element is the defer button using? does it create a future task, appointment or some other feature?
2. Same question regarding the followup button.
3. How do the defer and followup features differ from one another?
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Re: What exactly does, defer & follow up do?

Postby ClearContext Support » Wed Mar 09, 2016 8:13 am

In a nutshell, Defer moves a message out of your Inbox and returns it when you want, while Followup creates a task that reminds you to follow up if you haven't received a response to an email you sent.

Here are the user guide pages for full details on each feature:
ClearContext Support
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