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"Find answers" does not work as expected

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"Find answers" does not work as expected

Postby georgefurnell » Wed Sep 14, 2016 10:37 pm

Hi support,

The folllowing behaviour was not as I expected.
Steps : When using the "Find answers" function, type the search string and press the "search" button.
Expected : opens the CC website and shows the search results
Actual : opens the CC website and shows the "Find answers" page again

Is this by design?

Regards
George
georgefurnell
 
Posts: 114
Joined: Sun Jul 24, 2011 10:40 am

Re: "Find answers" does not work as expected

Postby ClearContext Support » Fri Sep 16, 2016 8:02 am

We're not seeing this problem. For example, if we use the work "backup", the help page does come up with 2 entries. If you're still seeing the problem, can you tell us which words you were searching on?
ClearContext Support
 
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm


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