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MSN Outlook Connector Incompatibility

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

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MSN Outlook Connector Incompatibility

Postby brad » Tue Aug 02, 2005 4:42 pm

When using MSN Outlook Connector as your default email account, the current version of ClearContext (1.13) gives the following error at startup:

ERROR: (OUTLOOK, COutlookContext.cpp, 2884)
CreateFolder: unable to add new folder

MSN has some limitations on the manipulations ClearContext can make within the mail file. We are investigating a workaround for a future release and will update this post when we complete a solution.

In the meantime, if you change your default email account to one other than the MSN account (i.e. a POP or Exchange account) you can utilize Inbox Manager functionality. Changes can be made under Tools > E-Mail Accounts.
Brad Meador
Posts: 2161
Joined: Wed Jun 16, 2004 5:35 pm

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