The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

change of outlook folder

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

Moderator: ClearContext Support

change of outlook folder

Postby mmorell » Mon Apr 14, 2008 10:03 am

I've been reading the forum about pc migration, but I think i need something different.

I'm moving from a pop3 account to a exchange server conexion. (outlook 2003)
This means that my old default folder (inbox, tasks,...) is there but my email is now delivered to a new outlook folder.
moving contacts, atsk,... is just a copy and paste. but How I tell CC that i have a new inbox folder?

please find below install details:
Product Version: 3.1.1 2R
Outlook Version: Cached
Exchange Version: UNKNOWN
OS Version: 2-5.1

Installed Addins:
3 AttensaConnector.Connect AttensaConnector Addin
3 AttensaOL.Addin AttensaOutlook Addin
9 Microsoft.VbaAddinForOutlook.1 Complemento de Microsoft VBA para Outlook
3 ClearMail.Connect ClearContext
3 iTunesAddIn.CalendarHelper iTunes Outlook Addin
Posts: 37
Joined: Thu Jan 04, 2007 6:11 am
Location: SPAIN

Postby ClearContext Support » Mon Apr 14, 2008 1:02 pm

IMS prioritizes and manages your default Inbox. Go to Tools > E-Mail Accounts > Next. At the bottom of the screen, select Deliver new e-mail to the following location: to your Exchange account. Also, highlight the Exchange Account in the accounts list and select Set as Default. Restart Outlook and IMS should now be processing your Exchange account.
ClearContext Support
Posts: 3646
Joined: Wed Jan 09, 2008 1:52 pm

Return to ClearContext Professional Features & Support


  • Related topics
    Last post

Who is online

Users browsing this forum: No registered users and 1 guest