ClearContext Will Not Install

[aspooner]

I have Windows Vista Enterprise Edition and Office 2007 Enterprise Edition installed- I had to reconfigure Outlook 2007- and after reinstalling Office- I went to install clear context again and it says resuming installation. The files are never copied over to the hard drive- and Clear Context is never installed.

Any help would be great.

I have tried to manually add the .dll file as an addon in Outlook also- it did not work.

[brad]

I have sent you instructions to resolve via email.

[pkiszk]

Brad, I have the same problem, new installation of Outlook 2007, tried CC ver 4 and beta. Both do something but nothing is installed. I am using Win XP PRo (Tablet edition).

[pkiszk]

OK, I managed to add clearmail.dll manually (dll file) via Addin section of Outlook 2007. Now, I would like to upgrade to "cc4-5b3pro.exe" - the installation process does not produce the desired result, that is it runs and says it completed successfully but no new version in Outlook. Any ideas what is going on

[Scott - CC Support]

Enter your pro registration key via ClearContext > About > Enter Key to unlock the Pro version of the beta.

[pkiszk]

I have a registered version already. Ver 4.0.3.

[Scott - CC Support]

OK. It sounds like the initial upgrade didn't go through for some reason. Close Outlook and uninstall via Control Panel, then reinstall the beta.

[pkiszk]

This WORKED !! Thanks a lot !