Number of suggestion in Topic suggestion

[rpccmsi]

Dear Brad,

I cannot find a detailed description of this option that seems not being working for me. Al so, if I press question mark in preferences windows in topic option asking for help it does not work either
Regards

Rafa

[Scott - CC Support]

The ClearContext->Options->Preferences->Topic Options "number of suggestions" parameter should change the number of Suggested Topics displayed in the dropdown. What is it doing when you change that number?

[rpccmsi]

Nothing. Only Clic to assign and Show all lines appears whatever number you put.

[ClearContext Support]

Run ClearContext > Options > Analyze Contacts and see if that makes a difference.

[rpccmsi]

It does not solve the problem. Disabling topic suggestion really let drop down box to show all topics but enabling it, only shows "click to assign" and "show all topics"

regards

Rafa

[ClearContext Support]

Rafa:

Please go to ClearContext > About > Email Support and send us the data in that email so that we can take a closer look. Reference this thread and include a screen print of the Topic Selector showing your list of Topics and ClearContext > Options > Preferences > Topic Options.

Thanks.

[ClearContext Support]

Rafa:

Are you still experiencing this issue since your latest Outlook repair? If so, please send us the details above and we'll take a closer look.

Regards.

[rpccmsi]

Still experiencing the problem. I will send by std email screens youasked for

Regards

Rafa