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Old Appointments in dashboard

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Old Appointments in dashboard

Postby stootles » Wed May 20, 2009 9:21 pm

Hi,

I did a search but didnt stumble onto this one. I recently installed clearcontext (having another look at it) and in the dashboard view I am seeing old appointments. Nearly 12 months old.

I am running in an exchange environment with no local mail - everything is stored on the server.

Is there a magic button I am not pressing that will cause the dashboard to stop displaying historical appointments/meetings?

Thanks,

S.
stootles
 
Posts: 5
Joined: Wed May 20, 2009 9:16 pm

Re: Old Appointments in dashboard

Postby Scott - CC Support » Thu May 21, 2009 2:53 pm

Not sure what's causing this, but would like to help troubleshoot this.

Please go to ClearContext->About from the Outlook menu and hit Email Support. Please also include screen prints of your Dashboard, an open old appointment that's showing up, and the recurrence options dialog for the appointment.

Thanks for taking another look at ClearContext, we hope to track down the cause of your problem soon.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

Re: Old Appointments in dashboard

Postby stootles » Thu May 21, 2009 7:36 pm

Hi Scott,

Today (day 2) and the appointments section is no longer showing me old data.

No settings were changed, but, I wonder if it now being installed for more than 1 day it has re-evaluated the historic appointments and noted that they are not current.

Sadly this also means I can't help troubleshoot the problem I was having... yay its fixed, boo, it fixed itself so root cause can only be a guess.

:)
stootles
 
Posts: 5
Joined: Wed May 20, 2009 9:16 pm


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