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Sending a followup message on a followup task

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Sending a followup message on a followup task

Postby bfaber » Thu Nov 26, 2009 3:12 pm

I love the followup-message/task functionality. Unfortunately when I want to followup on a followup-message/task, I do not see how I can do that. Can you please help. Thanks, Bram
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Joined: Sun Nov 01, 2009 4:30 pm

Re: Sending a followup message on a followup task

Postby ClearContext Support » Fri Nov 27, 2009 1:51 pm

When a Follow-Up task is open, use MessageContext to locate the original item you want to follow up on and re-forward it to the individual. Then set the due date on the Follow-up task for the time that you want to next follow-up if you don't hear back.
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