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Reinstalled CC but unsure of version purchased

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Reinstalled CC but unsure of version purchased

Postby georgeyap » Mon May 10, 2010 4:28 pm

Hi,

I have a user using CC and I had to rebuild his windows profile. I used the batch file to import the rules over to the new profile.
He purchased the product but I am not sure which version he was previously on.
I just installed CC and he is currently on version 4.5.3. From the forums, it seems that I can't simply install v5 as it is not a free upgrade. Is there a way to check which version he previously purchased so that I can enter the serial number to register the product?

Thanks in advance.

George
georgeyap
 
Posts: 5
Joined: Thu Apr 08, 2010 1:24 am

Re: Reinstalled CC but unsure of version purchased

Postby Scott - CC Support » Mon May 10, 2010 5:27 pm

Your user can look up registration information here; including version registered.
Scott - CC Support
 
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Joined: Thu May 29, 2008 1:22 pm


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