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replying to a message and assigning a topic

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replying to a message and assigning a topic

Postby chinacry » Fri Nov 14, 2008 3:46 am

When replying to a message that is unassigned, I can assign the new message a topic, but the old message that was replied to isn't auto-assigned. Is that because this is the personal version?
Posts: 5
Joined: Fri Nov 14, 2008 2:59 am

Re: replying to a message and assigning a topic

Postby Scott - CC Support » Fri Nov 14, 2008 10:02 am

The original message should be automatically assigned the Topic you gave in the Reply. However, there may be a problem with using Chinese characters as prefixes (FW, RE, etc.) that is keeping ClearContext from being able to determine that both messages are part of the same thread.
Scott - CC Support
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm

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