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Selecting Text / Opening a Word Doc

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

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Selecting Text / Opening a Word Doc

Postby kristyg » Fri Feb 12, 2010 12:19 pm

I thought I had found a program that I could add onto Outlook to help me stay organized but I am going to have to uninstall it and not purchase because I cannot open a Word Doc when my email is open and I cannot select text in any email or in the Word Doc. Any ideas if this can be corrected?

Any input would be helpful.
Posts: 1
Joined: Fri Feb 12, 2010 12:14 pm

Re: Selecting Text / Opening a Word Doc

Postby ClearContext Support » Fri Feb 12, 2010 12:39 pm

This issue has not been reported previously. Reboot your computer. If the problem persists, go to ClearContext > About > Email Support and send us the data in the email created along with a link to this thread. Thanks for your patience as we troubleshoot.
ClearContext Support
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