The forums are being retired in favor of a new help portal with improved knowlege base and direct access to support. - Please visit our new help portal for information and support.

Topic Rename

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

Moderator: ClearContext Support

Topic Rename

Postby rtdog » Mon Jul 27, 2009 7:23 pm

I have a minor issue with regard to topic renaming that I'd like to make you aware of. Your website has instructions for renaming a topic that involves copying email messages from one folder to another. That works well for emails, but unfortunately does not move tasks and appointements all the time. For tasks and appointments with a subject line that does not match a subject line from one of the moved emails, they will not be moved. You must go to the dashboard and search for these items (with "show completed" as appropriate) and recode them manually. This isn't a huge deal, but it might be nice to update the website with instructions on how to deal with tasks and appointments.

I have a small bug to report as well. When using the "topic selector" dialog "topic tree", a double-click action on an expand/collapse button has the effect of selecting the highlighted topic regardless of whether the highlighted topic is anywhere near the mouse.

RTDog
rtdog
 
Posts: 4
Joined: Mon Jul 13, 2009 4:32 pm

Re: Topic Rename

Postby Scott - CC Support » Tue Jul 28, 2009 9:33 am

Thanks for the feedback. We are implementing better ways to handle both Topic rename and assignment in the next major release.
Scott - CC Support
 
Posts: 1361
Joined: Thu May 29, 2008 1:22 pm


Return to ClearContext Professional Features & Support

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 10 guests