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version 5 download

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version 5 download

Postby jeffhu » Mon Aug 06, 2012 1:44 pm

I am a registered user of version 5 and need to reinstall ClearContext on my computer, but only version 6 is available for download on the ClearContext website. Where can I find a copy of the version 5 installer?

****** NOTICE ******
For all old version requests, please use our automated form:

http://www.clearcontext.com/help/installer_request.php

ClearContext Support
**********************
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Re: version 5 download

Postby ClearContext Support » Mon Aug 06, 2012 5:24 pm

We will send you a link via PM.
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Re: version 5 download

Postby galaxy » Mon Aug 06, 2012 7:24 pm

I have the same question. Please, provide me with a v5 installer link. Thanks!
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Re: version 5 download

Postby ClearContext Support » Tue Aug 07, 2012 10:42 am

PM sent
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Where to download ClearContext 5?

Postby gilsegev » Wed Aug 08, 2012 1:38 am

I have registered ClearContext 5 in the past. I recently changed to a new PC and can only find ClearContext version 6 for download.
Where can I find version 5?
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Re: Where to download ClearContext 5?

Postby ClearContext Support » Wed Aug 08, 2012 11:55 am

sent via PM
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Re: version 5 download

Postby carl » Thu Aug 09, 2012 7:10 pm

One reason you may be seeing a lot of these requests is that when Outlook starts up and ClearContext checks for updates, it presents the 6.x update as a standard update. I don't remember the exact wording, but it is definitely not obvious (until after the installation is complete) that the update is a paid update. I made this mistake thinking I was downloading a minor update to my current CC installation... After restarting Outlook I saw that my ClearContext license was wiped out. It wasn't until I tried to re-enter the license info that I received an error message explaining what happened.

Also, your download page does not provide any warning to 5.x users or indicate which version they are downloading. The install file (.exe) also has no indication of what version it contains. I would recommend putting a warning in there at some point in the process. Ideally, the pop-up in ClearContext should indicate that the update is actually a paid upgrade. Another option would be to put some sort of indication on the download page. Just a suggestion.

Regards,
Carl
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Re: version 5 download

Postby ClearContext Support » Fri Aug 10, 2012 8:46 am

thanks for the feedback Carl. We do present the various upgrade options for specific versions, Connect status, etc, but perhaps we need to take another look at the update page.
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Re: Where to download ClearContext 5?

Postby hkomati » Tue Aug 14, 2012 10:25 am

I'm looking for version5 as well for Outlook 2010 64-bit. How do I get it?
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Re: Where to download ClearContext 5?

Postby ClearContext Support » Tue Aug 14, 2012 4:30 pm

PM Sent
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Re: version 5 download

Postby henry22 » Wed Aug 15, 2012 10:04 pm

ClearContext Support wrote:PM sent


Can i get this PM as well?

Thanks
Henry
Henry James
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Re: version 5 download

Postby ClearContext Support » Thu Aug 16, 2012 6:48 am

PM sent
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Re: version 5 download

Postby aaronroberts » Fri Aug 17, 2012 9:41 am

I need a PM with a link as well - same issue.
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Re: version 5 download

Postby ClearContext Support » Fri Aug 17, 2012 11:19 am

PM sent
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Re: version 5 download

Postby davidjm23 » Sun Aug 19, 2012 10:37 am

I have the same issue - can you send me a link to download v5 also

Thanks
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