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2 or more Inboxes?

PostPosted: Wed Feb 09, 2011 12:04 pm
by KeithB
I have several email accounts and in Outlook 2010 they each have their own Inbox. How do I get this app to deal with the 2nd, 3rd, etc Inboxes?

Re: 2 or more Inboxes?

PostPosted: Wed Feb 09, 2011 1:36 pm
by Scott - CC Support
ClearContext can only actively manage one inbox. You can, however, perform many CC functions in all Outlook folders.

Re: 2 or more Inboxes?

PostPosted: Wed Feb 09, 2011 1:50 pm
by KeithB
Then how can I tell it to use Inbox #2 instead of Inbox #1. So far I am not finding this app of much value. My rules still handle 99% and CC is not picking up that last 1%...

Re: 2 or more Inboxes?

PostPosted: Wed Feb 09, 2011 2:21 pm
by Scott - CC Support
CC actively manages the primary, default inbox. Designate this in Account Settings in Outlook.

Re: 2 or more Inboxes?

PostPosted: Wed Feb 09, 2011 2:48 pm
by KeithB
The primary is my corp exchange account. The inbox I want watched is a POP3 account and if I change the primary to the POP3 then all the corp email will dump into that inbox as well - if I understand Outlook right...

Re: 2 or more Inboxes?

PostPosted: Wed Feb 09, 2011 9:42 pm
by ClearContext Support
In Outlook 2010, using the Change Folder button on the Account Settings dialog you should be able to configure Exchange to continue to deliver to your Exchange OST file while setting your POP account as primary.