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Change Default Folder

PostPosted: Fri Jul 18, 2008 1:32 pm
by menza
I installed ClearContext to see how I liked it, well I like it a lot -- and will be purchasing it when the trial expires. There is only one problem, the program is cluttering up my inbox.

I tried to change the default folder from my inbox to another folder named incontext, but everything is still going to the old clearcontext folders located in my inbox. So, I have two questions. First, how do I change the default folder an have clearcontext use it -- i know how to change the options. And secondly, once CC is using the correct folder, what do I do about the old folders and items that are now in my inbox? Is there a way to move them or will the program do that for me automatically?


Re: Change Default Folder

PostPosted: Fri Jul 18, 2008 1:55 pm
by ClearContext Support
Did you restart Outlook after making your Topic Folder location change. Here's what you should do:

1. Change the location to the folder you want.
2. Restart Outlook.
3. Drag your old ClearContext Topic folder (sub-folders of the Inbox) to be sub-folders of the new Topic storage location.

A video showing this process is located here. Please let me know if I can provide additional information.