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Manual Defer

PostPosted: Wed Jul 30, 2008 3:50 pm
by ssholloway
Hi, Brad--
When I'm working in OWA and I want to defer an email, I manually copy it to one of the existing deferred folders under my Inbox. Sometimes the contents of a deferred folder are not pushed back to the Inbox on the due date. The only common factor I've been able to find is that the failed deferred folder contains at least one of my manually deferred emails. Unfortunately, I can't say if this happens 100% of the time when the deferred folder has a manually deferred email, but it is frequent enough to be a concern.
Thanks.
--Sue
WinXP SP2
Outlook 2007
Exchange 2003
IMS 4.0.7

Re: Manual Defer

PostPosted: Wed Jul 30, 2008 4:30 pm
by ClearContext Support
I don't expect Defer to work this way. Manually moving messages to Deferred folders will not cause them to reappear at a later date. The Defer button must be used to successfully Defer a message.