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Unable to file whole topic

PostPosted: Sun Apr 12, 2009 2:05 am
by rpccmsi
Dear Scott,

I am still experiencing this problem from old versions. I am not able to file whole topic to corresponding folder. Workarounf is to select all topics and file thread. Still some problemas ocurrs:: resent messages (RV: in spanish) are not recognized neither apointments are. To solve this problem, I must file those items individually with File message button.

Any suggestion?

Thanks

Regards

Rafa

PS:
Win XP SP2
CC 4.6.4
Outlook Version: 2003 Spanish

Re: Unable to file whole topic

PostPosted: Sun Apr 12, 2009 10:38 am
by Scott - CC Support
The File Topic issue is known and still in v4.6. We expect to address it in a future release. I do not expect File Thread to work with Appointments. However, I have tested RV and it seems to work fine in our labs. Please go to ClearContext > About > Email Support and attach two emails in the same thread - one with RV - by dragging them onto the email created. This will allow us to take a closer look.

Thanks.

答复: Unable to file whole topic

PostPosted: Sun Apr 12, 2009 8:34 pm
by carl
The various Asian language equivalents of RE: and FW: are also not supported in the 4.6.4 release. As mentioned in a previous thread, hopefully these are still in the plan for a future release.

Thanks,
Carl

Re: Unable to file whole topic

PostPosted: Sun Apr 12, 2009 9:04 pm
by Scott - CC Support
They're still on the list, though much harder to implement that western language characters.

Re: Unable to file whole topic

PostPosted: Wed Apr 15, 2009 2:30 pm
by rpccmsi
RV: for Spanish language has been tried to reproduce in your labs with no succcess. I suppose it was corrected in new version. Is it possible language in the computer to be a possiible cause. I am running in a full spanish (Spain) international languaje

Regards

Rafa