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Old Appointments in dashboard

PostPosted: Wed May 20, 2009 9:21 pm
by stootles
Hi,

I did a search but didnt stumble onto this one. I recently installed clearcontext (having another look at it) and in the dashboard view I am seeing old appointments. Nearly 12 months old.

I am running in an exchange environment with no local mail - everything is stored on the server.

Is there a magic button I am not pressing that will cause the dashboard to stop displaying historical appointments/meetings?

Thanks,

S.

Re: Old Appointments in dashboard

PostPosted: Thu May 21, 2009 2:53 pm
by Scott - CC Support
Not sure what's causing this, but would like to help troubleshoot this.

Please go to ClearContext->About from the Outlook menu and hit Email Support. Please also include screen prints of your Dashboard, an open old appointment that's showing up, and the recurrence options dialog for the appointment.

Thanks for taking another look at ClearContext, we hope to track down the cause of your problem soon.

Re: Old Appointments in dashboard

PostPosted: Thu May 21, 2009 7:36 pm
by stootles
Hi Scott,

Today (day 2) and the appointments section is no longer showing me old data.

No settings were changed, but, I wonder if it now being installed for more than 1 day it has re-evaluated the historic appointments and noted that they are not current.

Sadly this also means I can't help troubleshoot the problem I was having... yay its fixed, boo, it fixed itself so root cause can only be a guess.

:)