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Office 2010 64 bit Support **AVAILABLE IN v5.2 ***

Have a support question regarding ClearContext for Microsoft Outlook? Find help here. Be sure to include what version of Outlook and Windows you are using.

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Re: Office 2010 64 bit Support

Postby ClearContext Support » Wed Apr 28, 2010 1:00 pm

We have not been given an estimate on when a 64 bit version of our development tool will be available.

FYI - additional information on Outlook 2010 support here, including this quote from Microsoft:

"The recommendations for which edition of Office 2010 to install are as follows:
  • If users in your organization depend on existing extensions to Office, such as ActiveX controls, third-party add-ins, in-house solutions built on previous versions of Office, or 32-bit versions of programs that interface directly with Office, we recommend that you install 32-bit Office 2010 (the default installation) on computers that are running both 32-bit and 64-bit supported Windows operating systems.
  • If some users in your organization are Excel expert users who work with Excel spreadsheets that are larger than 2 gigabytes (GB), they can install the 64-bit edition of Office 2010. In addition, if you have in-house solution developers, we recommend that those developers have access to the 64-bit edition of Office 2010 so that they can test and update your in-house solutions on the 64-bit edition of Office 2010.
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Re: Office 2010 64 bit Support

Postby seattlenick » Mon May 17, 2010 10:09 am

I, too, would like to be notified. Running the official release of Office 2010 x64 on Win7 and losing CC has been a challenge.

Thanks.
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Re: Office 2010 64 bit Support

Postby vsalyan » Fri May 21, 2010 5:40 am

I also use Office 2010 x64 and would like to know when ClearContext is available again. I miss it, but I'm not downgrading my MS Office just for one plugin.

My Xobni was available even during 2010 Beta. Why were they able to get working while ClearContext has not?
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Re: Office 2010 64 bit Support

Postby vsalyan » Fri May 21, 2010 6:10 am

Ok. after a bit of research I understand (I think) now why you're taking a while to get the new version out.

For those interested, see more specifics about developing add-ins for Office 2010 x32 and x64 at http://blogs.msdn.com/officedevdocs/archive/2009/11/25/developing-outlook-2010-solutions-for-32-bit-and-64-bit-systems.aspx.

Here are the relevant bits:
Code: Select all
Managed Add-ins, and Unmanaged Applications and Add-ins for Outlook

Basically, the way to call the Outlook object model remains the same*, regardless of whether the add-ins are going to be run on a 32-bit or 64-bit version of Outlook 2010.

You do not need to recompile existing (32-bit) managed or unmanaged add-ins, if you expect the add-ins to continue to run only on computers with 32-bit Outlook installed.

In particular, for existing managed add-ins, make sure that you have built them using Microsoft Visual Studio Tools for the Microsoft Office system 3.0, or Microsoft Office development tools in Visual Studio 2010, with the Any CPU option for target platform on the Build tab of the Project Properties dialog box. Add-ins built with such settings work for (both 32-bit and) 64-bit versions of Office 2010. If you used other settings, rebuild your managed add-ins using the specified settings so that they will run on computers with either 32-bit or 64-bit Outlook 2010 installed.

Any existing unmanaged, standalone application (in .exe) that runs outside of the Outlook process written for 32-bit Outlook does not require recompilation for 64-bit Outlook, as long as the application interacts with Outlook using the Outlook object model and not MAPI. (For MAPI applications, see the section “MAPI Applications for Outlook” below.) COM manages the marshaling from the 32-bit application to 64-bit Outlook.

However, if you expect any existing unmanaged add-in will be run on computers with 64-bit Outlook 2010, you must recompile the add-in for 64-bit Outlook 2010. To clarify, you will have one version of the add-in to run on 32-bit Outlook, and another version of the add-in to run on 64-bit Outlook. Because there is no 64-bit Visual Basic 6.0 runtime, existing unmanaged add-ins written in Visual Basic 6.0 targeting to run on 64-bit Outlook 2010 should be rewritten, for example, as a managed add-in in Visual Basic.

*Note that even though you make calls the same way if you are targeting an add-in to run on 32-bit Outlook 2010 vs 64-bit Outlook 2010, there are changes in the Outlook 2010 object model such that, if you adapt an existing add-in to use the object model of Outlook 2010, you must be aware of the following:

·         Object model calls in previous versions of Outlook were based on the assumption that there was only one Exchange account per profile. This assumption is not correct in Outlook 2010, since there can be multiple Exchange accounts per profile.

·         Existing add-ins that modify a command bar or use Application events for shortcut menus may not work as expected in Outlook 2010. Update these add-ins to use the Office Fluent user interface extensibility. For more information, see Extending the User Interface in Outlook 2010.


I'm guessing ClearContext is an unmanaged add-in or you would have just recompiled with the Any CPU option and been done. As a result it looks like you have to rewrite your unmanaged add-in as a managed add-in to get it to work. I'm guessing Xobni was a managed add-in and was easier to just recompile without any code rewrite. If ClearContext is having to do code rewrite that explains why it's taking so long to get a x64 version ready.
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Re: Office 2010 64 bit Support

Postby brad » Thu May 27, 2010 3:14 pm

FYI: Slipstick (excellent site for all things Outlook) makes the case that you should wait on Office 2010 x64 in their latest newsletter:

Outlook 2010: Not recognized as the default program
A popular question on many forums goes something like this "Outlook isn't recognized by [application_name]. The error is that Outlook isn't my default mail program, but when I check the Default Programs, Microsoft Outlook is the default for everything.

First and foremost, when you receive this message with Outlook 2010 64-bit, try the 32-bit version of Office. Few applications work with the 64-bit version and unless you need to open large (2 GB) Excel and Access files, you should not use the 64-bit version. Wanting to use the 64-bit version because you use a 64-bit operating system isn't enough reason to use it - stick with the 32-bit build this time around.

While many applications will work with the 32-bit version of Outlook, some programs will need to be updated before they will work with Outlook 2010 32-bit. Included on this list is Blackberry's Desktop Manager and Quicken 2010. If you need these programs, you will need to stick with the older version of Office for now.
Brad Meador
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Re: Office 2010 64 bit Support

Postby jamieco » Sun May 30, 2010 1:25 am

Please add me to your list of users that wish to be informed when you have a version of ClearContext available for the 64bit version of Office Outlook 2010 - Cheers.
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Re: Office 2010 64 bit Support

Postby rkopf952 » Thu Jun 10, 2010 6:02 pm

Please notify me with 64bit support is added.

Some of us with company issued computers don't have control over what app versions are installed. Just got my new laptop - and to make it as long lived as possible my company has made the decision to go 64 bit OS and 64 bit Aps. It's nice to be off of Office 2003 - but loosing clear context sucks.
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Re: Office 2010 64 bit Support

Postby vsalyan » Fri Jun 25, 2010 10:59 am

So, a month later and still no update on x64 support? Can we have an estimate for when you think it'll be available? What is your roadmap like?

I'm waiting to buy your product for this. In the meanwhile I'm just using the free version on my non-x64 computers. The sooner you get the plugin done the sooner you get my money.

I hope you decide to be a responsive developer and communicate with your users about features that are important to them.
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Re: Office 2010 64 bit Support

Postby brad » Fri Jun 25, 2010 11:24 am

We are already working on this for our 5.2 release and will have an update on plans/schedule for that within the next two weeks.
Brad Meador
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Re: Office 2010 64 bit Support

Postby rinkyhinky » Sun Jun 27, 2010 10:10 am

Please add me to your list of contacts re: when I can download Office 2010. Would like to do so within the next few weeks. I've already paid for it.

I do have a 64-bit system (i7 processor) Windows 7.

Thanks,
Marnette
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Re: Office 2010 64 bit Support

Postby ClearContext Support » Sun Jun 27, 2010 10:33 am

Marnette:

FYI - you can run ClearContext on Windows x64 setups as long as you are running the 32bit version of Office (the default install for Office 2010).
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Re: Office 2010 64 bit Support

Postby rhood » Tue Jun 29, 2010 1:50 pm

Please let me know when you will support Office 2010 64 bit.

thanks
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Re: Office 2010 64 bit Support

Postby sergeb » Sun Jul 18, 2010 6:55 pm

brad wrote:We are already working on this for our 5.2 release and will have an update on plans/schedule for that within the next two weeks.

Brad, it's been four week now, any news on Office 2010 x64 support?

Thanks!
---
Thank you,
Serge Baranovsky
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Re: Office 2010 64 bit Support

Postby vsalyan » Thu Jul 22, 2010 6:23 am

sergeb wrote:
brad wrote:We are already working on this for our 5.2 release and will have an update on plans/schedule for that within the next two weeks.

Brad, it's been four week now, any news on Office 2010 x64 support?

Thanks!



Yeah, what happened to 2 weeks? Even if you could just give us a time frame it would keep us off your back. Are we talking Q3? Q4? 2011?

Not that we want to rush you or anything, we just like your product so much we want it NOW.
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Re: Office 2010 64 bit Support

Postby deva » Thu Jul 22, 2010 12:21 pm

Sorry for the delay in updating this, this is a case where we wanted to wait a little bit to make double sure we had some good news to share!

We've been testing x64 support in our labs and it looks like we're close to ready. So, two pieces of good news for Office 2010 64-bit users.

1: We'll have 64-bit support in 5.2 (and I'm finishing up a post about THAT right now), that we expect to have in beta in late August!

2: Prior to 5.2 beta we'll have an alpha 5.1 64-bit test build available for people interested in testing an early build. We'll notify people who have posted in this thread or have emailed us requesting 64-bit support when that's available.
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