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Creating distribution lists

PostPosted: Sun Jun 13, 2010 12:19 pm
by mikepend
Hi

Currently trialling ClearContext and trying to use the Contact Exporter tool. I analysed a folder I wanted to extract email address from, and it came up with 150 contacts. If I export the data as a csv file, all 150 contacts show, but if I try and create a distribution list in Outlook, I only get 6 !! Have checked that I ticked all the right boxes etc and can't find a way around this. Any ideas?

Mike

Re: Creating distribution lists

PostPosted: Sun Jun 13, 2010 11:07 pm
by ClearContext Support
Mike:

I'm not sure what would cause this. Please go to ClearContext > About > Email Support and send us that email along with an attachment of both the exported CSV file and the distribution list so that we can take a closer look. Thanks.