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Email to Task Function Wont File Original Email

PostPosted: Tue Feb 04, 2014 2:22 pm
by mobsyland
Hey guys,

Tried searching the forum for this issue but couldn't find anything on it.

I use the Task from Email functionality of CC very heavily but in the last few weeks have noticed that when I go to save the task with "File Original" button selected and a Project Assigned, the program wont file the original email into the relevant folder.

Would appreciate any help with this.

CC Version: 6.2.2 Professional
Outlook: MS Office Standard 2010, Version 14.0.7106.5003 (32 bit)

Re: Email to Task Function Wont File Original Email

PostPosted: Wed Feb 05, 2014 9:19 am
by ClearContext Support
Can you send us a support request by going to the ClearContext->Help menu? We'd like to take a look at some of the diagnostic information from your computer/Outlook.

Re: Email to Task Function Wont File Original Email

PostPosted: Mon Mar 10, 2014 7:30 pm
by mobsyland
Hi,

Just submitted a support request via the Help menu. Would appreciate any feedback.

Regards,
Omair