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RESOLVED: ATTN EXCHANGE 2007 BETA USERS: ISSUE WITH DEFER

PostPosted: Thu Oct 05, 2006 6:05 pm
by brad
If you are running ClearContext IMS against the Beta of Exchange 2007 in online exchange mode, deferring a message causes the sender's name to be removed from the email. When the message re-appears in the Inbox, the From field is blank.

This problem does not occur offline or in cached exchange mode.

We are investigating workarounds and hope that the issue will be resolved in a future release of Exchange 2007. In the near term, please refrain from using Defer when online or switch your configuration to Cached Exchange Mode via Tools > E-Mail Accounts.

PostPosted: Mon Nov 20, 2006 2:04 pm
by brad
We have implemented a workaround for this issue in our v3.0.5 release. For more detail, please see our weblog.